Customer Interaction Centers Multimedia

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Visa Desjardins Provides a Differentiated Customer Experience sponsored by Genesys WEBCAST: Access this video case study today to learn how Visa Desjardins – the largest financial cooperative group in Canada – optimized customer service delivery by investing in a new blended call center environment. Posted: 16 Sep 2013 \| Premiered: Feb 27, 2013 TOPICS: Call Center Management \| Call Center Services \| Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Centers \| CRM \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Service \| Customer Support Software

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 28 Oct 2011 \| Premiered: Oct 28, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Network Management \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Introducing Avaya Collaborative Cloud sponsored by Avaya WEBCAST: This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works. Posted: 30 Apr 2012 \| Premiered: Apr 30, 2012 TOPICS: Cloud Computing \| Cloud Management \| Collaboration \| Communications Networks \| Contact Centers \| Mobile Workers \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Unified Messaging \| Videoconferences

Business Edition 6000 Business Data Sheet sponsored by Cisco Systems, Inc. VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems. Posted: 08 Sep 2011 \| Premiered: Sep 7, 2011 TOPICS: Communications Systems \| Contact Centers \| Network Infrastructure \| Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems \| Voice Networking

Chalk Talk: Strategies for Hybrid Cloud Storage sponsored by IBM VIDEO: George Crump and Douglas O'Flaherty talk about why hybrid cloud provides the best cost, flexibility and scalability. Posted: 06 Apr 2017 \| Premiered: 06 Apr 2017 TOPICS: IT Management

How a Unified Data Cloud Boosts Simplicity and Intelligence for Better Business Outcomes sponsored by Google Cloud & AMD WEBCAST: Watch this webinar to hear from a panel of experts from IDC, Google Cloud, and partners discuss how they are putting data, analytics, and the power of artificial intelligence to work via the cloud. Posted: 20 Dec 2022 \| Premiered: Dec 20, 2022 TOPICS: IT Management

ASICS EMEA Hits the Ground Running with Cloud-Based Mobility Solution sponsored by Microsoft VIDEO: Watch this video to learn how everyone at ASICS is in better shape to help the company attain its goal to become the number one brand for the sports enthusiast by using the Microsoft Enterprise Mobility + Security (EMS) solution. Posted: 14 Feb 2018 \| Premiered: 14 Feb 2018 TOPICS: IT Management

Best Practices for Securing SaaS with CASB sponsored by McAfee, Inc. VIDEO: Listen to Securosis and McAfee discuss the challenges in cloud security and the benefits of agile security solutions. Posted: 10 May 2017 \| Premiered: 10 May 2017 TOPICS: IT Management

Consolidate File Transfer Activity sponsored by IBM VIDEOCAST: Learn how IBM Sterling File Gateway provides a file transfer solution that's as powerful as it is easy to use. Posted: 20 Jan 2017 \| Premiered: Jan 20, 2017 TOPICS: IT Management

Outthink Four Walls: Spectrum Protect Executive Demo sponsored by IBM WEBCAST: Experience a demo that includes sample data for two backup servers running in a virtual environment. Posted: 06 Apr 2017 \| Premiered: Apr 6, 2017 TOPICS: IT Management