WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
PRESENTATION TRANSCRIPT:
In order to remain competitive and grow, service providers must increase revenue through value-added services and build innovative new business models, while reducing capital and operating expenses. Read this presentation transcript, taken from the mediacast of the same name, to learn more.
VIDEO:
With the help of automation, organizations can overcome these challenges for a variety of benefits. In this video, learn how offloading repeatable tasks from IT teammates can unleash strategic work and innovation for your business.
EZINE:
In this week's Computer Weekly, we examine the profound changes in supply chain management as a result of the global pandemic. We find out how digital experience platforms can help deliver an omni-channel web presence. And we look at the role of technology in cracking down on international money laundering. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to the Chancellor of the Exchequer about his plans to support innovation and growth in the UK tech sector. Composable IT is the latest trend in building software to support business change. And Halfords built its own service management software – and now is selling it to other retailers. Read the issue now.
VIDEO:
Forward-thinking executives are harnessing data-driven innovation to improve performance, and in this Data Story IBM looks at research that shows how leading companies are using data as an asset and using intelligent automation to as a means to growth and operational advantage.
EZINE:
In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.
EZINE:
In this week's Computer Weekly, researchers are racing to create the first commercially useful quantum computer – we look at one of the European candidates. Cyber security is one of the greatest risks facing the global economy, warns the World Economic Forum. And we examine the role of employee experience in hybrid working. Read the issue now.
EGUIDE:
In this e-guide: Computer Weekly has announced the 11th annual UKtech50, our definitive list of the movers and shakers in UK technology – the CIOs, industry executives, public servants and business leaders driving the role of technology in the UK economy.
EGUIDE:
A discussion about strategies for Windows 10 really boils down to the organisation's desktop IT strategy. Windows PCs account for the bulk of the personal computing market and the Windows client remains the dominant target platform for developers of client-side applications. In this e-guide, we look at the evolution of desktop IT.
