WHITE PAPER:
Read this paper to learn how to eliminate common and repeated inquiries by giving employees a place to find their own answers, and provide an easy transition for those with more complex issues.
EZINE:
In this week's Computer Weekly, we find out how brewing giant Heineken is building a data ecosystem to share insights and tap into AI capabilities. The UK is conducting an investigation into cloud supplier dominance – what will it mean for users? And we examine how generative AI could be used to improve customer experience. Read the issue now.
VIDEO:
Over half of respondents in this year's IT Priorities study have bigger IT budgets as they continue to make strategic investments in cyber security, cloud and automation. In this video, hear from TechTarget's APAC editor in chief on the top priorities of organisations and the major tech trends that are shaping IT buying decisions in the region.
EGUIDE:
IT leaders across APAC remain bullish about IT spending despite macroeconomic headwinds as they continue to invest in strategic areas such as cyber security, automation and cloud computing to bolster their digital chops.In this e-guide, read more about the findings revealed by the latest TechTarget/Computer Weekly IT Priorities 2023 study.
WHITE PAPER:
Read this paper for Gartner's profile of vendors in the Enterprise ITSM tool market and find out why Gartner named ServiceNow a Leader 7 years in a row.
EGUIDE:
Read this e-book to gain guidance on how to establish an employee-centric digital workplace, including must-see security considerations for which everyone is responsible.
CASE STUDY:
In order to to develop the best car, optimize the performance on race-weekend and evolve faster than their competitors, the BTW Alpine F1 Team needed a way to maximize the potential of their data. Access this case study to learn why the BWT Alpine F1 Team turned to KX to extract more value from their data in a very fast way.